COVID-19 Related Questions:
At this time, the owner is the only one working in the store during regular open hours. Employees are only working in the store when the store is closed – refreshing displays and cleaning. This limits their exposure to the public.
Yes! We can still deliver, free within a 20 mile radius, $25 minimum order. For now we have removed the delivery feature through our online store because it became much less popular once the physical location opened, and because the online store wasn’t optimized to separate delivery and pick-up orders which was causing confusion. Once those features have been made available through our Point-Of-Sale provider (delivery hours can be separated from pick-up hours), we’ll turn that option back on through the online store. For now, please call the store and we’ll arrange a time!
Yes! Part of the reason we are open with limited hours is to allow for those that want private shopping hours to schedule appointments. Please call the store or email us to schedule private shopping hours.
A proof of purchase is required to process a return. Typically we can find receipts in our Point-Of-Sale system using the credit card or name associated with the purchase. If you don’t have a receipt, and the transaction is not associated with your name or credit card, it can take some extra research to find your transaction and we may not be able to complete the return immediately. If we can not verify the purchase, we will be unable to complete the return.
Unfortunately we cannot accept returns on purchases from more than 30 days ago. If you will be unable to return the merchandise within this time frame, please contact us within the 30 days to discuss.
Warranty information is generally included on the item package or package inserts.
|Cole & Mason||1-888-794-7623|
|Design & Value||1-800-296-7508|
|Gobel (try also HIC)||33 (0)2 47 78 47 78 (FRANCE)||firstname.lastname@example.org.|
|iSi||1-973-227-2426 ext. 6245|
|J. K. Adamsemail@example.com|
|Krista Tranquilla Studio|
|Montana Block Co.||firstname.lastname@example.org|
|Mountain Arts Pottery||1-406-522-7707|
|NOW Designs||1-866-253-9001 ext. email@example.com|
|Old Dutch Internationalfirstname.lastname@example.org|
|Petal Pushing||1-213-765-9932; |
|Point A La Ligneemail@example.com|
|Red and White Kitchenfirstname.lastname@example.org|
|Sagaform||+46 33 23 38 20|
|Scandicrafts Cuisine International (SCI)||1-800-966-5489|
Unfortunately we don’t offer a sharpening service through the store; however, there is a local knife sharpener that we recommend! Please call us for his contact information (we didn’t want to post his email / phone number here because of spam / privacy reasons).
First of all, congratulations! We will work with you in whatever way is most convenient for you. Most couples come in to the store and pick out the items that they would like to have on their registries. Others have emailed us their lists, or worked with us over the phone.
Yes! We will build you a personal website with your entire registry which you can share with your friends and family.
Once an item has been purchased, it is moved to the “Already Purchased” section of the registry. This is done manually, so the section move will not be instantaneous; however, these items will immediately show as “Out Of Stock” no matter where they are listed in the registry. This is the definitive indicator that an item has been purchased and is no longer available on the registry.
Yes, we offer free delivery (and wrapping!) of items purchased through your registry within 100 miles from Livingston.
Of course! Some items are better suited to gift bags because of their size or awkward shape (unboxed frying pans and spatulas come to mind!), but we will make sure they are looking great for your big day. Wrapping is always free.
Square / Point-Of-Sale:
Many of our customers have registered their emails and preferences regarding receipt delivery with other Square vendors (typically restaurants and coffee shops). We have never collected this information through our Point-Of-Sale system, but Square honors customer preferences across all shops that use the Square system, not just the shop where the preference was expressed.
At the beginning of 2018 we requested that Square permanently disable emailed receipts for At Home On The Range. This was the result of several customers calling to report that their receipts for Christmas gifts had been emailed to the person that was going to receive the gifts, and that it had ruined the surprise.
We had a lot of positive responses to our emailed recipes, but also got some very valuable feedback that for some folks the recipes were not appropriate for their dietary restrictions or lifestyles. Since we don’t have a straightforward way to filter email content by preference, we decided to just post recipes to our website and tag them so that folks could find just the recipes that were applicable to their situation. If you received our emails in the past, and miss them, we hope you understand why we’ve gone to website only posting. If you were a customer that received our newsletter and were bothered by the content, we apologize and want to make clear that our intent was never to push a particular diet, ingredient or lifestyle.